Privacy Policy & SMS Terms of Service

1. Introduction

TGC Custom Homes (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. It applies to all information collected through our website (tgccustomhomes.com), our text messaging (SMS) program, and any other interactions you have with us.

By visiting our website or opting into our SMS program, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information when you interact with us:

Full name
Phone number (including mobile number for SMS communications)
Email address
Mailing address or property location
Home-building preferences, floor plan interests, and community selections
Information submitted through our website contact forms or inquiry forms
Communications you send to us via SMS, email, or phone

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide information about our custom homes, floor plans, and communities
To schedule appointments, site visits, or consultations
To send project updates, construction milestones, and relevant communications related to your home build
To send you SMS text messages you have opted into (see Section 5)
To send you promotional information about new communities, available floor plans, or special offers (only with your consent)
To improve our website, services, and customer experience
To comply with applicable legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following third parties only as necessary to operate our business:

Preferred lenders and title companies, to assist with your home financing process (only with your knowledge and as relevant to your transaction)
Contractors and trade partners involved in the construction of your home
Technology and software service providers who assist us in website operation, CRM, and communication tools
Legal or regulatory authorities, when required by law

📱 SMS CONSENT — REQUIRED CARRIER LANGUAGE (do not modify):
SMS consent and phone numbers collected for the purpose of SMS communications will not be shared with third parties or affiliates for marketing purposes.

5. SMS Text Messaging Terms

5a. Opting In

By providing your mobile phone number and submitting a web form, contacting us via text message, or otherwise expressly opting in, you agree to receive SMS text messages from TGC Custom Homes. The types of messages you may receive include:

Responses to your home-building or community inquiries
Appointment reminders and confirmations
Construction progress updates and milestone notifications
New community announcements and available floor plan alerts
General customer service communications

5b. Message Frequency & Rates

Message frequency may vary depending on your inquiry and the stage of your home-building process. Message and data rates may apply based on your mobile carrier plan.

5c. Opt-Out

You may opt out of SMS messages at any time. To stop receiving messages, reply STOP to any message. You will receive one final confirmation text, and no further messages will be sent. To opt back in at any time, reply START.

5d. Help

For assistance with our SMS program, reply HELP to any message or contact us at:

Phone: 940-468-3807
Website: tgccustomhomes.com

5e. Standard Terms Summary

📱 REQUIRED SMS TERMS BLOCK — display verbatim on the website:

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from TGC Custom Homes. Message types include: appointment reminders, construction updates, community announcements, and customer service communications. Message frequency varies. Message and data rates may apply. See privacy policy at [PRIVACY POLICY URL]. Message HELP for help. Reply STOP to any message to opt out.

6. Cookies & Website Data

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies; however, some portions of our website may not function properly without them.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to applicable legal obligations
Opt out of SMS communications at any time by replying STOP
Contact us with any privacy-related concerns

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

TGC Custom Homes
Website: tgccustomhomes.com
Phone: 940-468-3807

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Richard T. Ellis

Beautiful homes and awesome builder to work with

Bailey Jascott

I am so grateful that my husband and I were able to buy one of Tommy’s homes with TGC Custom Homes. Everyone on their team has been such a pleasure to work with and they are great at communication. They have beautiful homes that are very carefully built and designed. I couldn’t be more happy and proud to be a first time homeowner with TGC!

Blake

Want to shout out Gideon from TGC custom homes. Even after the purchase of our home he has always been there to answer questions and provide help. He’s super prompt in responding, always professional, and truly cares about his job. It’s not easy to find people that truly care about others. TGC has a good one in Gideon!

Sara McGee

As first-time home builders who have previously been burned by untrustworthy contractors during renovations, my husband and I were incredibly nervous going into this process. This house is our forever home and we came into this process really hesitant and unsure of how things would go down. We chose to build a revised Maple plan with an added shop, and we naturally had a million questions. The TGC team was incredible and has changed our outlook completely about contractors and the building process in general. Melissa was a tremendous help with the design process, and Gideon, Tommy, and Trey were so patient with us—answering endless questions and handling all of our random changes and revisions without ever making us feel like a burden. Even after we closed, I had questions and things that needed to be followed up on and they handled it promptly. Before we even finished building, anytime we told locals we were using TGC, they all said the same thing: "They stand behind their work." The work is very solid, but their honesty is what blew us away. If a hiccup came up, they didn't dodge us. They answered right away and already had a game plan to fix it. We love our forever home, but if we ever had to do it all over again, we would build with TGC in a heartbeat.

Austin Clayton

Trey and company built us a wonderful home we just sold with a ton of equity. I would highly recommend him and his team for your next home build!!

Tracy Wetli

Trey and his team have been absolutely amazing to work with! I couldn’t be happier with the quality of their work, attention to detail, and the pride they put into every home they build. You can truly tell they care about their customers and their reputation. I will definitely be buying another home in Sanger with TGC Custom Homes — I can’t wait to make the call!

A.S

We had an amazing experience working with TGC Custom Homes from start to finish. Their team was professional, honest, and incredibly detail-oriented throughout the entire building process. Communication was always clear, timelines were respected, and the quality of craftsmanship exceeded our expectations. They truly made the custom home experience smooth and stress-free, and you can tell they genuinely care about their clients and the homes they build. If you’re looking for a trustworthy custom home builder in North Texas, we highly recommend TGC Custom Homes!

Emily Howard

TGC helped make building our dream home a reality. We started with Tommy, who reassured us that they could build the home we designed and gave us, by far, the best bid around. Tommy was always prompt and patient in answering any questions this first-time builder had — and there were quite a few! He guided us through the process every step of the way. We then met Tray, the main contractor, who helped get our build started. He was also very patient with us as we figured out the placement of the new build and worked through getting water and electricity set up on the property. In the meantime, we met Melissa, their design guru. She was incredibly patient with this indecisive client who had no clue how to choose the finishes for the house. She went above and beyond, even setting up a second appointment when I started having regrets about some of the choices I had made. Melissa never made me feel bad about second-guessing my decisions and offered such helpful advice throughout the process. I left our second meeting feeling confident and excited to see everything come together. Once construction began, we met Ty, the contractor in charge of building our dream home. Ty was amazing throughout the entire building process. He was at the build site almost every day making sure everything was moving smoothly. Hardly a day went by without someone working on our house. Ty personally checked all of the work to ensure everything was done correctly. Anytime I called or texted, he was always available to answer questions or handle any issues that came up. Ty is the most efficient contractor I have ever seen — he got our house built in about four months! I can’t say enough great things about Ty and how friendly, professional, and kind he was throughout the building process. He, along with everyone else at TGC, helped turn our dream home into a reality. I highly recommend TGC to anyone looking to build a home!

Jessica Davis

Our experience with TGC Custom Homes so far has been excellent. Even though construction hasn’t started yet, the process up to this point has been smooth, organized, and genuinely enjoyable. The design meeting was a highlight they took the time to really understand what we’re looking for and helped shape our ideas into a clear plan. Working with Tommy and his team has been great. They’ve been responsive, detail-oriented, and consistently looking out for our best interests while keeping everything on track. We feel confident moving forward with them and are excited to see the build come to life. Based on our experience so far, we would definitely recommend TGC Custom Homes to anyone starting the custom home process.

TGC Homes did a great job building our home, and we had a very positive experience working with them from start to finish. As first-time home builders, we especially appreciated how easy they were to work with and how well they communicated with us throughout the process. They helped guide us every step of the way and made what could have been an overwhelming experience much smoother. Gideon, Tommy, and Trey were all very friendly, helpful, and easy to work with. They were always willing to answer questions, address concerns, and help us through the process. TGC Homes offered a lot of good customization options, built a beautiful home, and completed it in about four months from start to finish, which really impressed us. We have been very pleased with the craftsmanship and overall quality of the work. Whenever there was a concern, they were quick to address it. We would definitely recommend TGC Homes to anyone looking for a home builder.